Shipping & Delivery

1. Digital Delivery Only

MemoryLane is a 100% digital private event gallery curation service. We do not manufacture, package, or dispatch any physical albums, photo books, prints, or merchandise. Consequently, no physical shipping fees or delivery timelines apply to our plans.

2. Delivery Method and Timeline

Once photo upload and checkout confirmation complete, the visual AI pipeline executes automatically.

• Curation Time: The processing time depends on the size of your upload batch. AI clustering, scoring, face extraction, and captioning typically finish within 10 to 20 minutes.
• Notification: As soon as the private gallery goes live, a unique access link is dispatched immediately to your registered account email and via WhatsApp message (if phone number updates are enabled).
• Access Link: You can also access, share, download, and configure your active galleries directly from your personal MemoryLane Dashboard at any time.

3. Delivery Failures and Support

If your curation process takes longer than 30 minutes, or if you do not receive your email/WhatsApp confirmation, it may be due to temporary network load or API bottlenecks. Please check your spam folder or contact our support engineering desk at support@memorylane.in, and we will manually check your batch status and deliver the gallery link immediately.